Case Studies

How our customers have benefitted from working with us

Consultancy Discards Linux, Saves $1,650 in Monthly Fixes, Ups Billings by $4,600

UrbanTrans Consultants is a 20-person consultancy based in Denver, Colorado, that designs transportation solutions for municipalities and developers in the United States and abroad. When the company's Linux-based server computers began to suffer weekly downtime at a cost of U.S.$6,250 per month, the company worked with The Uptime Group, a Microsoft® Certified Partner, to find a new solution. UrbanTrans replaced the Red Hat Linux 2.0 operating system and its open-source e-mail, file server, and document management software with Windows® Small Business Server 2003 R2. The switch eliminated server downtime, and the company is saving $1,650 in monthly maintenance costs and boosting monthly billings by $4,600. Employees and clients are less frustrated and more productive, and UrbanTrans has been able to use its technology more strategically to roll out new solutions.

The Best Part of Being in Business

Customer Relationships

When I started The Uptime Group in 2001, I was like most entrepreneurs and small business owners that start businesses doing something they love. In my case, that "something" was technology, a skill I had been honing and passionate about since I was a young boy. One of the biggest surprises for me as a technology company owner was the enormous reward I felt from the relationships I developed with clients.

There is nothing better than knowing you were able to retrieve a file someone thought they had lost, maybe a presentation they needed to deliver the next day. I have been able to find less expensive ways of implementing functionality a business needs but cannot quite yet afford, and the gratitude they express when I'm able to do this is priceless. I have brought a client's inventory database up on a Saturday morning, enabling them to continue selling product on the busiest day of the week, and brought another network up quickly, almost before the customer knew it was down, preventing major downtime and keeping 50 employees working. I have also made many friends along the way, and it is my privilege to be able to serve you -- our clients.

Dale Laushman
President
The Uptime Group, Inc.