Since 2001, The Uptime Group has worked with owners of small- to mid-sized businesses helping them make their technology work better
The one constant you can depend on in the technology industry is change, and The Uptime Group's company history is rife with changes spurred by the industry. Originally founded as a Linux consulting shop in 2001, The Uptime Group entered the business arena bringing Linux and open-source solutions into the small- to mid-sized business (SMB) infrastructure in the Denver/Boulder metro areas. This market had been historically underserved because the technologies available to large businesses that enabled them to run more efficiently were not affordable to small- to mid-sized businesses. The open source community, beginning with the Linux operating system, had developed solutions that rivaled the more expensive proprietary solutions and could be obtained by smaller companies for literally half the cost.
By late 2003, Microsoft had solidly entered the small business market with their pivotal Small Business Server, and The Uptime Group took note. They partnered with Microsoft that year, eventually becoming a Gold-certified partner, and began offering customers the custom-designed solution that best met their needs, whether open source or proprietary. As the price of implementing open source solutions went up, and the price of new offerings by Microsoft became affordable, the cost advantage of open source solutions slowly disappeared, and Windows servers started edging out Linux servers.
As VoIP phone systems became more reliable and widely available around 2004, The Uptime Group was in a unique position in the local market to offer customers a VoIP option. Most technology consulting companies servicing the SMB specialize in either information technology or telecommunications. Founder Dale Laushman had extensive experience in both, and so The Uptime Group began offering customers an extremely cost-effective VoIP phone system based on the open source software, Asterisk.
In 2007, The Uptime Group invested in remote support tools and started offering managed services when they realized it was a win-win situation for the company and its customers. Customers love the maximized uptime, increased security, predictable IT budget and extremely quick response times and are happier than customers who are not on managed services. Other newer developments being offered include offsite backups, which are superior to tape backup in reliability and managed firewalls, which enable the finest-tuned security options available.
The technology field is vast, and an important part of our job is to stay on top of what works for small businesses and introduce them to solutions that help them work better. --Dale Laushman, President
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