Microsoft Unified Communications
Through 2010, 80% of business who have deployed communications enabled business processes will have acquired significant competitive
and revenue differentiation because of them. (Gartner, May 2006)
Unified Communications is for organizations trying to acheive any of the following benefits:
- An instant increase in communications efficiency and quality
- Increased productivity
- Fewer interruptions while working
- Quicker response to requests for information from team members
- Elimination of audio and video conferencing expenses
- An increased sense of connectedness between team members within the office and out
- Improved employee morale
The Problem
Over the last two decades, technology innovation has brought the world closer together and has given people more ways to communicate
with each other, radically changing the business environment. These changes have brought new heights in productivity, but people are
struggling to manage multiple systems for communications -- desktop and mobile phones, email and voicemail, VoIP, instant messaging and
web- and videoconferencing. Today's communications technologies work well independently, but when they are integrated, they create a
compelling productivity-enhancing competitive advantage for the businesses using them.
The Solution
Microsoft® OCS 2007 is a unified communications server that delivers enterprise instant messaging; audio, video- and web-conferencing;
and enhanced voice over IP. Office Communicator (OC) is a unified client that delivers a familiar, intuitive interface to users. Together
these two products streamline communications by giving people the ability to click-to-communicate within Microsoft Office system
applications, and other applications, devices and networks they know and use today.
OCS 2007 enables people to quickly find and communicate with other individuals and groups using a variety of methods. Users can click
to call any contact in their address book. A simple phone call can become a conference call or a video conference, on the fly. Moreover,
it facilitates real-time communication across multiple geographies, time zones and organizational boundaries, so that people throughout
the organization can work together more easily and make informed decisions more quickly.
Want to know more?
Download your complimentary copy of the unified communications white paper from Microsoft to learn more.
What's next?
Contact us to schedule your free network audit so we can give you an accurate quote on implementing unified communications in your office.
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